Our Services

Overview

Concordia Residential are experts in the management of leasehold and mixed leasehold and freehold developments, as well as the collection of Ground Rent.

Whilst we have the necessary experience to ensure that we are acting in accordance with your specific lease or TP1 requirements, we understand that the involvement of third parties, such as surveyors, accountants or debt collectors, is also essential. In this way, we can ensure that any arrears are pursued correctly and morally, health safety and fire risks are correctly identified and addressed, the most appropriate insurance cover is obtained, and the annual accounts are completed by competent Service Charge accountants.

 

Effective Management – Lease and TP1

Concordia Residential consider it of the utmost importance to complete a full lease or TP1 review before we agree to manage any potential new clients. This exercise ensures we can effectively manage your development and allows us to highlight any potential issues that may occur during our involvement. Sometimes leases can be restrictive in the most obscure ways! Concordia Residential feel this is the right thing to do so that you, our client, and us as a managing agent, all have a collective understanding of what is possible during our management. We do this free of charge.

 

Financial

All client monies are kept in separate bank accounts to ensure correct fund management, transparency and easy access to bank. In addition, where the lease or TP1 agreement allows, a separate Reserve Fund bank account will be in place to ensure that any upcoming major or unforeseen works are funded with minimum immediate financial impact on the property owners.

Our effective Credit Control procedure ensures that Service Charges and Ground Rent are demanded correctly and in accordance with the Lease or TP1. Unpaid arrears cases are conducted in a sensitive and moral way to ensure that the debtor is given adequate time to comply with their contractual obligations without the unnecessary involvement of any third parties.

 

Visits and Meetings

We will attend your development every other month and will provide a full written report and recommendations after each visit. We also provide a monthly, personally written update to all our clients, giving a full analysis of finances along with proposals and suggestions for any maintenance and repairs.

The founders of Concordia Residential will be available to meet both Directors and other property owners as and when required, depending on the requirements of the particular development.

 

Additional Services

We ensure full adherence to legal requirements in terms of health & safety, fire risk, mechanical & electrical plant, or otherwise as is appropriate for your development. The contractors used on your site will be accredited to ensure that they have the correct insurance and are qualified to perform the task in hand.
We are able to provide additional services such as company secretary and will answer solicitors queries relating to property sales.

 

Training

Concordia Residential also specialise in providing seminars, training and one-to-one sessions for all leaseholders. To find out more about this please check out the “Training” page.